OOPS! Something Wrong?
Policy Statement
I want nothing more than for you to recieve the products you ordered! Please do not hesitate to contact me immediately if there is an issue.
Typically these policies only extend to the timeframe of "within 14-30 days of purchase" but exceptions may apply.
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Lost/Misdelivered Mail
Once the package is in the mail, I cannot ensure it's safe delivery. However, I am more than happy to resolve lost/misdelivered mail, within 30 days of purchase, in the following ways:
1. Order Replacement
2. Extra Gift
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Order Mistakes
Sometimes I make mistakes and send you the wrong items, or maybe one is missing! Oops! My apologies! I am more than happy to resolve Order Mistakes, within 30 days of purchase, in the following ways:
1. Item/Order Replacement
2. Refund for Item/Order
3. Extra Gift
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Damaged Product
If the item arrives damaged or is damaged due to faulty construction (my fault), I am sorry! I try my best to ensure the packaging is quality. However, things can happen! I am more than happy to resolve Damaged Product, within 30 days of purchase, in the following ways
1. Order Replacement
2. Extra Gift
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Unsatisfied with Product
If you recieve your order and are unhappy with it (i.e. did not meet expectations), I am very sorry! I am more than happy to resolve this issue within 14 days of purchase, in the following ways :
1. Refund for Item/Order
((It is recommended that you read ALL product description and reference all sizing images before you purchase!))